Martechsol LTD (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and share personal data when you visit our website, contact us, or engage our services.
1. Who we are
Martechsol LTD is a private limited company registered in the United Kingdom. Registered office: London, WC1X 0ND. Contact: hello@martechsolltd.com.
2. Data we collect
2.1 Information you provide
When you submit a form, request a quote, or email us, we may collect your name, email address, phone number, company details, website URL, project information, and any message content you choose to share. If you consent to SMS contact, we process your phone number for that purpose.
2.2 Information collected automatically
Like most websites, we may collect technical data such as IP address, browser type, device information, referring pages, and approximate location derived from IP. If analytics cookies are enabled after consent, we may collect aggregated usage statistics.
2.3 Information from clients
In the course of delivering services, clients may provide business information, brand assets, access credentials (handled securely), and marketing data. We process this as a service provider under our agreements and instructions.
3. How we use personal data
We use personal data to:
- Respond to enquiries and provide quotes
- Deliver contracted services and related communications
- Improve our website and client experience
- Comply with legal obligations and protect our rights
- Send service-related updates you request or reasonably expect
We do not sell personal data.
4. Legal bases (UK GDPR)
Depending on the context, we rely on: (a) performance of a contract or steps prior to entering a contract; (b) legitimate interests in operating and improving our business, balanced against your rights; (c) consent where required (for example, certain cookies or optional marketing); and (d) legal obligation where applicable.
5. Cookies
We use a cookie consent banner so you can accept or reject non-essential cookies. Essential cookies may be required for basic site function. Preference cookies store your consent choice. Analytics cookies, if used, help us understand aggregate traffic patterns. You can change your browser settings to block cookies; some features may not work optimally.
6. Sharing and processors
We may share data with trusted processors who support hosting, email delivery, analytics, or project tools — only as needed to operate our business and under appropriate agreements. We may disclose information if required by law or to protect rights, safety, and security.
7. International transfers
If personal data is transferred outside the UK, we take steps to ensure appropriate safeguards are in place as required by applicable law.
8. Retention
We retain personal data only as long as necessary for the purposes described, including legal, accounting, and reporting requirements. Enquiry records are typically kept for a limited period unless you become a client, in which case retention follows the service agreement and statutory needs.
9. Security
We implement reasonable technical and organisational measures to protect personal data. No method of transmission or storage is perfectly secure; we work to reduce risk and respond appropriately to incidents.
10. Your rights
Subject to UK law, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to data portability. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise rights, contact hello@martechsolltd.com.
11. Children’s privacy
Our services are directed to businesses and professionals. We do not knowingly collect personal data from children.
12. Third-party links
Our site may link to external websites. We are not responsible for their privacy practices. Review their policies separately.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after updates constitutes awareness of the revised policy where permitted by law.
14. Contact
Questions about privacy: hello@martechsolltd.com · +44 20 7946 0958 · London, WC1X 0ND